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Core Principles

Who we represent

Membership is on a corporate basis. We represent the interests of our Group and our customers, not individual members.

Regulated mortgage intermediaries who hold agencies with all lenders may apply for membership.

High Engagement

We consistently engage with all industry stakeholders to deliver an ultimately rewarding customer experience.

Mortgage Intermediary activities must be a core aspect of any members’ business.

Mortgage Protection

Our work is not restricted exclusively to the mortgage market, we also cover other related products such as mortgage protection and home insurance.

We focus on operational and other market-based issues that may impact on our members.